Managed Operations • BPO • Recruitment
Sedang perawatan • Under maintenance

Kami sedang menyempurnakan layanan

Situs Prima Service sementara tidak dapat diakses karena proses pembaruan sistem dan peningkatan keamanan. Terima kasih atas pengertian Anda.
We're improving our platform to serve you better. Thanks for your patience!

Perkiraan kembali online:

📌 Layanan yang Kami Dukung

Kami menyediakan layanan end‑to‑end yang fleksibel (on‑site/remote) dengan SLA, QA, dan dashboard langsung. We support end‑to‑end managed services with SLAs, QA, and live dashboards.

🎯 Recruitment & Headhunting

  • Executive search (Tech, Finance, Operations)
  • RPO (Recruitment Process Outsourcing) full‑cycle
  • Mass hiring & talent pooling
  • Employer branding & onboarding support

🎧 Contact Center & Customer Ops

  • Inbound/Outbound (Phone, WhatsApp, Email, Chat)
  • Tele‑collection & koordinasi field collection
  • Quality Assurance (QA), Training, WFM
  • Knowledge base & SOP enablement

📦 Back Office & Data Operations

  • Data entry & verification, digitization (DMS)
  • KYC/AML operations & dispute handling
  • Content moderation & social media ops
  • Data labeling / AI annotation

🧑‍💻 IT & Process Services

  • Helpdesk L1/L2, NOC & monitoring
  • Process design, SOP & SLA, RPA
  • ISO 27001, UU PDP/PDPA alignment
  • Google Workspace admin & cloud contact center setup
  • SIP trunk & telephony for call center

🧾 Finance & HR Support

  • AR/AP processing, reconciliation
  • Payroll admin & HRIS data maintenance
  • Vendor/SLA tracking & reporting
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